Responsible Gaming —
Safe, aware and within limits
baje life believes that gaming is a form of entertainment, not a source of income. Our goal is to ensure a safe and aware environment for every user — where gaming stays within the bounds of fun.
What should be the core principles of gaming
Casino and sports betting are a form of entertainment for many people. But when gaming goes out of control, it can cause serious problems in a person's personal, family, and financial life. baje life is committed to preventing that potential harm.
Our Terms and Conditions clearly state that to open an account at baje life and take part in any betting or casino activity, the user must be at least 21 years old. We have identity verification in place to prevent minors from accessing the platform and may request additional information in suspicious cases.
Gaming is healthy only when you set a fixed budget in advance, are mentally prepared to lose that amount, and know when to stop if you win. Never bet with money that you need for daily expenses or your family's needs.
Remember: There is no guarantee of winning in betting or casino games. Every game's outcome is independent and is not determined by previous wins or losses. Placing more bets to recover losses generally makes the situation worse.
Reading our Privacy Policy will tell you how we store your account information and activity data and how it may be used to support responsible gaming protections.
Tools to keep yourself protected
baje life has several self-management tools. You can decide for yourself how much time or money to spend, take a break when needed, or temporarily suspend your account.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once the limit is reached, no new deposits will be accepted.
Financial controlSession Time Limit
Decide in advance the maximum time you will play in each session. When the set time is up, you will automatically receive a reminder.
Time managementLoss Limit
Set a cap on how much money you can lose within a given period. If the limit is exceeded, your account will automatically go on a break.
Loss controlCool-Off Period
Choose the cool-off option for a short break — from 24 hours up to 30 days. During this time, logging in will not be possible.
Temporary breakSelf-Exclusion
If you want to stop gaming for an extended period, close your account yourself. Our support team processes this request within 24 hours.
Long-term protectionReality Check Reminder
At regular intervals you will be reminded how long you have been playing and how much you have won or lost in total during that session.
AwarenessRequest a limit setting
Fill in the form below. Our 24/7 support team will process your request.
Warning signs of problematic gaming
If the following signs are seen in you or someone you know, it is time to seek help.
- Repeatedly placing larger bets to try to recover lost money ("chasing losses") — this is the most common sign of problematic gaming.
- Hiding the amount of gaming or money spent from family or friends, and lying about it.
- Betting with money meant for daily expenses, rent, or household needs.
- Wanting to stop gaming but being unable to — repeatedly breaking promises made to yourself.
- Gaming for long periods while neglecting work, studies, or family responsibilities.
- Turning to gaming to escape stress, loneliness, or anxiety.
- Taking on debt or borrowing money from acquaintances to fund gaming.
Ask yourself
Before gaming, ask yourself — "Would I be in trouble without this money?" If the answer is yes, do not bet with that money.
You will find more questions and answers about responsible gaming in our FAQ.
Ways to get help
Acknowledging the problem is the first step toward a solution. You can seek support from the sources below — all free and non-judgmental.
baje life Support
Contact us via 24/7 live chat or email — support is available in both Bengali and English. Requests for self-exclusion or limit setting can be made directly here.
24/7 supportFamily and close ones
Talk to a trusted family member or close friend. Even if sharing your problem feels difficult, support from family is often proven to be just as effective as professional treatment.
Family supportProfessional counselling
Speak with a mental health professional or addiction counsellor. There are organisations and counsellors in Bangladesh providing mental health services — seeking help from them takes courage, not weakness.
Mental healthContact by email: Write to baje life's support email — [email protected] — and describe your situation with the subject "Responsible Gaming". Our team will assist you while keeping your identity confidential.
Advice for parents
If there are minor children at home, make sure they cannot access the baje life app or site on your device. Use a password manager in your browser, do not hand your device to others while logged in, and keep a separate device profile for children's use.
Internet filtering software can be used to keep minors away from gambling-related sites. Contact our support team for more details on this.
Review your gaming habits
From time to time, check your account history — how much time and money is being spent. After logging in to baje life, you can view your deposit and gaming history from account settings. This information will help you make informed decisions.
Remember, baje life will never pressure you to place more bets. Taking any of our promotions is entirely optional. Play at your own pace and make your own decisions.
To learn more about our platform, read About Us — where you will find details about baje life's values and goals.
21+ age requirement: The minimum age to participate in casino and betting activities in Bangladesh is 21 years. baje life strictly enforces this rule. We reserve the right to verify documents to confirm age.